Are you considering revamping your website? Is your current website dull and inspiring or non-responsive? Want a new website that represents your business better? Unless you’re a website designer, you’ll need professional website design services. With so many website design companies available, it’s important to know how to choose the right one for your business. Here are the steps you need to take to find the right website design service for this digital project.
Step # 1 - Perform a Website Review
When you begin the search for a website design service, check out their website for more information about their company and their services. Pay attention to the company’s portfolio. Has the company worked on projects similar to yours or other interesting projects? Does the company have a well-rounded staff, so you have several people taking control of the distinct parts of your website design? Also, what does the company’s website look like? Is it navigable? Is it easy to use and pleasant to look at? If the company’s site doesn’t work well or designed poorly, you don’t want to work with that company.
Step #2 - Engage with Your Short-listed Companies
After performing website reviews on 5-10 companies, you should now have a short-list of companies that have piqued your interest. The next step in the selection process is to reach out to these website companies and engage with them. This is a critical step because it gives you a chance to feel out how professional the company is and how they respond to you.
The first call you make to a website design company should open the door for discovery questions. These are questions that the design service asks you about your company and your overall expectations of your new website. If the company representative doesn’t ask these questions, seem interested in your business, or acts unprofessional, move on. You’ll be working with the company a lot, in the beginning, to get your website up and running. You don’t have to work with hard people. There are plenty of companies that offer professional website solutions. You don’t have to settle.
Step #3 - Ask About Custom Website Design
Some companies have templates they use to create their website. For example, custom images are used, but the navigation might be limited to a certain number of pages. If you want a custom website that is designed for your business's specific needs, you must work with a company that offers complete customizable websites. For companies serious about growing their eCommerce business, a custom website will grow with your business.
Step #4 - What Support Does the Company Offer?
Never overlook the importance of the company’s customer support services, especially with small business website design. Small business owners are less likely to have people on their staff who can take over the website’s management after it’s designed. Therefore, you want to work with a company that offers website plans that include 24/7 customer support services, ongoing design services, and online marketing and social tools so that your website works for your business.
Step #5 - Does the Company Offer Training Opportunities
Even if you want the website design firm to handle most of the design and function of the website, you and your staff still need to know the basics. When selecting a design company, make sure they offer ongoing training opportunities for your staff.
To learn more about business website design, contact the pros at AT&T Website Solutions.
